Can I change or cancel my reservation at any time?
Please look for the exact cancellation details which apply to your booked rate.

Is the hotel non-smoking? Do you have smoking rooms? Where is smoking allowed?
The ARCOTEL Wimberger is a non-smoking hotel. It is therefore prohibited to smoke in the public areas as well as in the guest rooms.

Is the reception at the ARCOTEL Wimberger manned after 11.00 p.m.?
Yes, we are available for your around the clock. .

Does the hotel have internet access?
The ARCOTEL Wimberger offer its guests complementary WiFi Internet access throughout of the hotel. Login data can be obtained from the reception. In addition, during your stay we offer you our Media Box with newspapers and magazines from 58 countries in 38 languages free of charge. After successfully logging into the hotel network, you can browse through the Media Box.   

Is there a wellness & fitness area in the ARCOTEL Wimberger? Can this be used free of charge? Which devices/equipments are available? Do you have a swimming pool?
The ARCOTEL Wimberger features a wellness & fitness area located on the 8th floor of the hotel. Usage of this area is included for hotel guests in the Deluxe category. For more information, please visit our Wellness section. Please note that there is no swimming pool, but a hot tub is available.


What can I do if i wish to confirm my reservation but i dont have a credit card?
You can also transfer the amount of your reservation in advance, or send us a written assumption of costs with the company's authorised signature 

What credit cards are accepted in the ARCOTEL Wimberger?


Where can I park my car?
The hotel has its own car park with a daily charge of EUR 31.00 per parking space. You can find more information under location.


What are your room amenities?
Please find information about the equipment of your booked or desired room category.

By what time do the rooms need to be cleared? Is there a luggage storage room? Does the storage cost extra?
We request that you clear the room by 11.00 a.m.. You are welcome to hand your luggage to the porter who will store it in the luggage room for you, free of charge.

Can I bring my dog to the hotel? Does this cost extra?
You are welcome to bring your dog with you for an extra charge of EUR 15.00 per day.

How far is it to the airport? What is the best way to get there? How much do the different travel options costs?
Find more tips on arriving without a car under "Public transport".


When does the jazz brunch take place? How much does it cost? Which live bands will be performing? Are vouchers available for the jazz brunch?
All the information about the jazz brunch can be obtained from the events calendar. You can purchase jazz brunch vouchers from the reception of the ARCOTEL Wimberger.

Where is the Breakfast Room? How long is it open? Can I as a hotel guest invite external guests to breakfast? Can I as an external guest have breakfast at the ARCOTEL Wimberger?
The breakfast room is located in the Handwerk Restaurant and is open from 6.30 to 10.30 am. You are very welcome to invite external guests or have breakfast as an external guest. The breakfast buffet costs EUR 24.00 per person.

Are there certain dishes for lactose and gluten intolerance or wheat flour allergy? Do you offer kosher food or meals for vegetarians?
This can be organized after consultation with our chef.


Hotelfolder & Press Kit